
Stuff that's
Good to know
Shipping Policy
Free shipping on orders of $99 or more to the lower 48 states.
Return Policy
We can't offer returns on food items, but send us an email if something's gone wrong and we'll make it right.
Are there any flavors?
Yes! We have Smokehouse BBQ, French Onion, and Herbes de Provence.
Where are they made?
We make Vandy by hand out of our owned-and-operated facility not far from New York. The same place where MASA is made!
FAQ's
What is Vandy?
Vandy is the return to the traditional potato chip.
One summer in 1853, chef George Crum sliced potatoes razor-thin, fried them in beef tallow, and served them to Cornelius Vanderbilt at his favorite summer Adirondacks resort. The Commodore took one bite and never looked back. That is precisely when the potato chip was born.
Time passed, and “Big Food” took over. Seed oils replaced tallow. Pesticide-sprayed potatoes replaced natural ones. Over time, the once-nourishing and delicious chip that graced country clubs became unrecognizable.
Vandy takes it back to the traditional route. Each bag is made with organic potatoes free of CIPC, fried in grass-fed beef tallow, and seasoned with sea salt. No seed oils, no pesticides, and nothing artificial. Simply the crunch worthy of a Vanderbilt.
What is tallow?
Tallow is the pure fat that comes out of fatty meat when you heat it. Similar to bacon fat, but from cows.
What is CIPC?
CIPC (chlorpropham) is a synthetic chemical sprout suppressant routinely applied to conventionally grown potatoes after harvest to extend their shelf life. It has been banned in Europe due to safety concerns, yet it remains widely used in the U.S.
With Vandy Crisps, you’re getting a potato grown the way nature intended, without any CIPC.
Is it organic?
Vandy is not fully certified organic. We choose organic ingredients where it matters most and intentionally source non-organic when it delivers better quality. For example, organic tallow doesn’t have to be 100% grass-fed, and to us, grass-fed is far more important, especially since most top ranches aren’t certified organic.
Thanks to your support, our potatoes are now 100% certified organic. Most of our spices are organic as well, with a few exceptions clearly noted on the label.
Is it non-GMO?
Organic means non-GMO, so our organic ingredients are non-GMO.
Is it Keto?
No, potatoes are not keto-friendly.
Are there any additives in the tallow?
No additives, including deodorizers or solvents, are used in making the tallow.
Is the tallow grass fed?
Yes, the tallow comes from 100% grass fed cows. Raised right here in the United States.
Where do your ingredients come from?
We source our certified organic, CIPC-free potatoes from a long-standing farmer in Idaho.
Our tallow is from farms in the Midwest, our salt is from Utah, and our spices are from around the world.
What flavors are available?
Vandy is available in four flavors: Vandy Original, Vandy Herbes de Provence, Vandy Smokehouse BBQ, and Vandy French Onion.
What are the bags made of?
Standard FDA-approved food packaging called MET-PET.
Are there any preservatives?
No, there are no preservatives! However, the bags are packed with nitrogen, which reduces the oxygen in the bag. This protects against oxidation and rancidity without altering the chemistry of your crisps.
Why does the bag have so much air?
We fill our bags with extra air to protect your crisps from breaking during shipping. That “air” is actually nitrogen, which is commonly used in food packaging to keep products fresh. Nitrogen helps prevent spoilage, preserves flavor, and cushions the crisps so they arrive intact.
Even though the bag may look roomy, it contains the exact amount of crisps listed on the package.
What's the shelf life?
Our chips have a shelf life of 120 days from the date of production. You'll find the exact “Best By” date printed on every bag.
Because we use tallow instead of industrial seed oils, our chips naturally have a shorter shelf life than most conventional chips (which often last 9+ months due to heavy processing and chemical deodorization that masks oxidation).
Honestly… we doubt they'll last anywhere near 120 days in your pantry.
How do I interpret the date on the product packaging?
The date listed on your Vandy crisps is the 'consume by' date to ensure you enjoy our products at their best quality. Our crisps have a shelf life of 120 days from production.
If you have any issues with expiration dates, please feel free to reach out with a photo of your lot number and the back of your bag showing the date.
Are your products allergen-free?
Vandy Crisps are made without nuts, gluten, dairy, and seed oils. While we strive to avoid cross-contamination, please note that we do not yet have certifications to fully guarantee the absence of these allergens.
What are seed oils?
“Seed oils” (often called vegetable oils) are oils that are industrially extracted from seeds like canola, soybean, safflower, sunflower, cottonseed, grapeseed, peanut, and rice bran. These oils are commonly used in processed foods because they’re inexpensive and widely available.
We fry our chips in 100% grass-fed beef tallow, not seed oils. This gives our chips their signature flavor and keeps the ingredient list simple.
Where do seed oils come from?
Seed oils come from the small amount of natural oil found in seeds like canola, soybean, safflower, sunflower, and cottonseed. To turn those tiny amounts into large volumes of oil, manufacturers use industrial extraction methods. This usually involves:
- High heat to break down the seed and release the oil
- Mechanical pressing
- Chemical solvents (commonly hexane) to pull out even more oil
- Refining steps such as bleaching, deodorizing, and heating to very high temperatures
We fry our potato crisps in 100% grass-fed beef tallow, a stable cooking fat with a long history of use.
Why are seed oils bad?
The short answer: we feel and look better when we avoid them.
Seed oils are inherently a processed food. They did not exist more than 150 years ago. In 1900, they were 0% of our calories. Today, they represent over 20% of all calories.
They contain a high concentration of polyunsaturated fats (PUFAs), which are chemically unstable and oxidize easily—producing free radicals that cause inflammation. Leading nutritionists have identified chronic inflammation as a driver of diabetes, cancer, Alzheimer’s, PCOS, IBS, and more.
In the short term, seed oils can also cause bloating, skin issues, cellulite, fatigue, estrogen dominance, and blood sugar spikes.
Where can I learn more about seed oils?
You can follow us on Instagram and X @vandy_crisps or read through the following resources: linktr.ee/seedoilsensitivity
Why do some people avoid seed oils?
During industrial extraction and high-heat refining, seed oils can develop oxidation byproducts and unstable fats, which some people believe may contribute to inflammation or other unwanted health effects. Because of this, many customers choose simpler, traditionally made fats.
Is grass-fed tallow bad for the environment?
Nope! Grass-fed tallow is considered one of the more environmentally friendly cooking fats. It’s a natural byproduct of raising cattle—it doesn’t require additional crops, land, or heavy industrial processing. Using tallow helps ensure the entire animal is utilized, reducing waste.
Grass-fed cattle graze on land that often can’t be used for crops. When well-managed, grazing can support soil health, biodiversity, and carbon cycling.
Why don't you use avocado oil, coconut oil, or olive oil?
We tested all of these oils early on, but they didn’t give our crisps the flavor or quality we wanted—each one created noticeable off-flavors during frying.
They also come with sourcing challenges. High-quality versions can be difficult to secure consistently, and many must be imported long distances. Using 100% beef tallow allows us to keep sourcing simple, supports local agriculture, and maintains the clean, consistent flavor our customers love.
Why don't you use biodegradable or recyclable bags?
Biodegradable bags decompose into methane, worsening the greenhouse effect. Recyclable bags are costly, and most end up in landfills.
What do Vandy Crisps taste like?
VANDY tastes like the classic potato chip done properly: crisp, golden, and deeply satisfying, with real potato flavor and the rich finish of grass-fed beef tallow. Traditional in spirit, elevated in every detail.
The only way to understand it is to open a bag for yourself.
How can something so delicious be good for you?
Our sense of taste evolved to tell us that nutritious foods taste good. With the development of industrial technology, food engineers created synthetic foods that taste good but lack nutrition.
If you eliminate processed foods, you’ll find that among the foods that remain, the best-tasting ones are often the healthiest.
What are processed foods?
“Processed foods” are foods or ingredients that require modern technology to create—things that can’t be made in a home kitchen and often involve industrial machinery or lab-driven techniques. Examples include artificial sweeteners, sugar alcohols like erythritol, and highly refined seed oils.
What is your Refund Policy?
Please see our Refund Policy here.
If you have not received your order or are unsatisfied with your purchase, please contact us with your order details. We can review your order status or, if needed, create a replacement order.
Will a refund be provided if I am dissatisfied with the product?
Refunds and replacements aren’t guaranteed. Each case is reviewed individually, and we’ll do our best to make things right in alignment with our policy.
If you believe there is something wrong with the batch you received, let us know by providing the lot code located on the back of your bag. We can send a return label and arrange a replacement order.
Where can I buy Vandy?
Vandy ships to your door anywhere in the US (and Canada and EU soon) when you buy through vandycrisps.com.
Vandy is also available at Erewhon, Ferm Farm, Bristol Farms, Sprouts, Wegman’s, select Whole Foods, and more to come soon.
When will my order ship, and how can I track it?
Every bag of Vandy Crisps is made fresh daily in artisanal batches. Orders typically ship within 3 business days, excluding weekends. Your order confirmation email will include the most accurate shipping estimate based on our current backlog.
As soon as your order ships, you'll receive a shipping confirmation email with your tracking number.
How do I cancel or modify an order?
Please reach out to hello@vandycrisps.com as soon as possible. We have a 4-hour cancellation window. If the order has already been processed or is past the cancellation window, we will not be able to cancel it.
Please note that cancelling a subscription does not cancel orders that have already been confirmed. Once an order is placed, it can no longer be modified.
What should I do if I receive a damaged product or an incorrect item?
We apologize and are happy to make it right. Please send a picture of what you received or, in the case of damaged products, a clear photo of the shipping label, damaged box, and damaged product.
We kindly ask that you do not discard your crisps; we may need you to send them back to us.
What happens if there is an issue with my delivery?
If you encounter any issues with your delivery, please reach out to us. We may provide a link to view the delivery picture for verification. If a delivery attempt failed, we can create a one-time courtesy replacement order and ensure accurate delivery to the correct address.
What if I'm not satisfied with the flavor or have an adverse reaction?
If a particular flavor didn’t meet your expectations or caused a reaction, please contact us. We can provide a return label so you can send the item back for in-house review.
Providing the lot number from your chip bag is especially helpful, as it allows our quality control team to track and address any potential concerns.
What steps should I take if I find the product too salty or spicy?
Should the seasoning not meet your taste preference, please provide the lot number for our quality control records. We’d be happy to send a replacement for a new batch or a batch of MASA, our tortilla chip company.
Do you plan to expand your product line?
We always consider expanding our offerings to meet our customers’ wishes, so stay tuned for future developments and feel free to reach out with any of your flavor ideas.
What is the policy on getting a shipping cost refund if my order is delayed?
If we are unable to fulfill and ship your order within our stated processing timeline, you may be eligible for a shipping cost refund.
Please note that once your order has been handed off to the carrier, delays shown in tracking are outside of our control and are not eligible for a shipping refund.
Can I change the flavor of the product after placing my order?
We are unable to adjust orders once they’re processed, as changes would affect the item’s price and our order fulfillment system.
Do you ship internationally?
Unfortunately, at this time, we do not ship internationally. We are currently working to expand our reach and hope to serve more locations in the future. Stay tuned for updates!
Why was the free shipping not applied to my order?
Orders must be $99+ and in the lower 48 states to ship for free.
If you add items via a post-purchase upsell, the system may not automatically adjust the shipping cost. We honor free shipping offers and will refund any fees that should not have been applied.
What should I do if the shipping address on my order is incorrect?
Please contact us immediately. We have a small window where we can update your shipping address. If your order already has a “label created,” we will not be able to update the address.
What is your shipping policy?
Ground shipping is free on orders $99+ to the lower 48 states. This applies to both one-time and subscription orders.
Orders typically ship within approximately 3 business days, excluding weekends.
Why is my promo code not working?
Promo codes cannot be combined with subscription orders, as subscriptions are already offered at a discounted rate. Select ‘one-time purchase’ to use a promo code.
Each promo code is valid for one-time use only and will not work with subscription offers.
Do you offer new customer promos?
Yes! If you’re a first-time Vandy customer, enjoy 20% off your order with the promo code VANDY20.
You may also find one-time promo offers on our social media platforms.
How do I set up my subscription?
- Visit our website.
- Select your desired Pack Size.
- Opt for “Subscribe and Save” instead of “One-Time Purchase”.
- Customize your delivery frequency (every 4, 6, or 8 weeks).
- Proceed to checkout and enjoy the perks of subscribing!
Please let us know if you have any issues or require additional assistance.
How do I know if I have a subscription?
You can tell if you have a subscription in a few different ways:
- Your order confirmation email will state the delivery frequency under your product.
- You’ll receive a welcome email about your subscription (check your spam).
- You’ll receive ‘Billing Reminder’ emails before your subscription processes.
- You can log in to your account to verify.
How do I log in to my account?
Access your Vandy account and subscription at any time by logging in here.
If you need further assistance, reach out to hello@vandycrisps.com.
How do I manage my subscription and upcoming orders?
You can manage your online subscription at any time by logging in here.
Please note that cancelling a subscription account does not automatically cancel already confirmed orders.
What's your subscription policy?
Please see our subscription & cancellation policy here: vandycrisps.com/policies/subscription-policy
A chip for people with taste
Both delicious and seed oil free.
Have your chip and crunch it too.
Most conventional potatoes in the U.S. are treated with multiple pesticides and often sprout-inhibiting chemicals like CIPC (chlorpropham) to extend shelf life — a practice banned in Europe due to safety concerns.
Many potato varieties sold in stores are also not ideal for frying. Their starch makeup causes them to brown too quickly, leading to the formation of acrolein and other oxidative compounds instead of that clean, crispy texture.
It took time to find a farmer who could grow the right potato variety for frying and meet our exacting natural-farming standards. The good news?
Our farm is now fully certified organic.
These potatoes are grown without synthetic pesticides, without CIPC, and in full accordance with organic farming regulations. They're the same potatoes, same farmer, and same methods you've come to expect — now backed by official organic certification.
Truly organic, naturally grown, and perfect for frying.
There are many oils you could make chips with, but only one option stands above the rest: grass fed beef tallow.
We use tallow because it's delicious, non-inflammatory and full of fat soluble vitamins. Traditionally used by the best chefs for 100s of years, it is completely natural and unprocessed.
Surprisingly, it's also far less greasy than any plant oil--no grease-covered knuckles after a bag of Vandy for you.
All this makes for a chip unlike any you've ever eaten-- even if you've had your fair share of the chip section.
Trite as it is, they simply don't make em like they used to. Until now, that is.
We're the folks behind MASA, the first ever tallow-fried tortilla chip (at least, first in 70+ years).
Since day one, our customers have asked us to make a potato chip in a similar style. Finally, we're proud to be bringing dignity back to this Great American Snack.
We hope you enjoy!